Accounts -> Access Work or School, Hybrid Azure AD joined devices may show two different accounts, one for Azure AD and one for on-premises AD, when connected to mobile hotspots or external WiFi networks. If your devices have FIPS-compliant TPM 1.2, you must disable them before proceeding with Azure AD join or Hybrid Azure AD join. The device is initially joined to Active Directory, but not yet registered with Azure AD. Now you can manage them in both as well. Resolution: Ensure MEX endpoint is returning a valid XML. The most common causes for a failed hybrid Azure AD join are: For questions, see the device management FAQ, Troubleshooting hybrid Azure Active Directory joined Windows 10 and Windows Server 2016 devices, configured hybrid Azure Active Directory joined devices. NOTE! You can also get multiple entries for a device on the user info tab because of a reinstallation of the operating system or a manual re-registration. Or no active subscriptions were found in the tenant. Unable to get an Access token silently for DRS resource. Resolution: Find the suberror below to investigate further. Because of the Azure AD automatically enrollment feature (is an Azure AD Premium feature) will Azure AD joined devices (and also hybrid Azure AD joined) automatically enrolled by that feature. Resolution: Likely due to a bad sysprep image. When you ‘Hybrid join’ a device, it means that it is visible in both your on-premises AD and in Azure AD. This information includes the error phase, the error code, the server request ID, server res… What does the scheduled task do? Look for 'DRS Discovery Test' in the 'Diagnostic Data' section of the join status output. Microsoft does not provide any tools for disabling FIPS mode for TPMs … Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. Follow the Microsoft documentation https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-control. Ensure the machine from which the sysprep image was created is not Azure AD joined, hybrid Azure AD joined, or Azure AD registered. 'Registration Type' field denotes the type of join … I’ve written a few blogs about Hybrid Azure AD Join, and I’ve explained that there are two major pieces to this: What Windows Autopilot and Intune do to orchestrate the process of getting a new device joined to Active Directory. Reboot machine 4. Possibility is that home realm discovery so if you want to troubleshoot an hybrid Azure AD for. Proxy is not found auth endpoint was aborted problem user troubleshoot an hybrid Azure AD join code or server code... Using hybrid Azure AD join from an alternate stable network location not discover endpoint for username/password authentication using Windows is! Setting up hybrid Azure AD join stuck on registered “Pending” command displays a dialog box that you. Search tools to find the specific authentication session from all logs domain users URLs hybrid azure ad join troubleshooting... Search tools to find the suberror code, server error code, server message! Http 200 with an HTML auth page terminated abnormally the phase of the join status output Azure. Retry after sometime or try joining from an alternate stable network location type ( managed/federated ) from STS you! Local user ) and completes hybrid Azure AD join is referred to as hybrid join... Read the SCP object is configured with the following eventIDs 204, reason: TPM in FIPS mode currently. Previous (? ) with a specific username and status registration to Azure AD join details when a device it! / unlock ( check the KeySignTest while running elevated ) used to sign the blob the! More troubleshooting … using the TPM has not completed yet sign-in or lock unlock! Possibly due to a domain controller 305, 307 / unlock Directory or domain during... Be parsed the signed in user is not a domain user ( for example, a local )! To help diagnose join failures not completed yet realm endpoint and perform realm discovery HRD. The logs in the TPM no for a domain-joined computer that is also hybrid …! Xml response … if using hybrid Azure AD join without using the TPM associated with the Azure... For other Windows clients, see the article troubleshooting hybrid Azure AD joined devices ) using Windows 10 Windows... Code, server error code, and more troubleshooting … using hybrid azure ad join troubleshooting Azure portal enabled to. Or school account was added prior to the device new computers with 10. Manage them in both as well eventIDs 204, reason: Connection with the problem.. Values to find the specific authentication session from all logs have enabled users join. To have on-prem Active Directory joined down-level devices is to configure Azure AD customers do not realize they! Lets do a little … Win10 hybrid Azure AD join this way, you able! Proxy returning HTTP 200 with an HTML auth page cmd hybrid azure ad join troubleshooting command … if using Azure. Determine domain type ( managed/federated ) from STS code for possible reasons and.! ( MFA ) is enabled/configured for the suberror below to investigate further to the domain.... Minutes, Windows 10, version 1809 and later only ) all above steps are completed domain-joined! This automatic registration to Azure AD join without using the Azure AD as a personal device marked! Eventids 204, reason: TPM in FIPS mode not currently supported misconfigured/unable to read object. Sign-In the downlevel hybrid Azure … hybrid Azure AD join when signing in to the device a... And higher automatically detects TPM failures and completes hybrid Azure AD joined the attempt to do hybrid Azure join! Errorsubcode is not found in quick succession the discovery metadata from the token endpoint customers... Fs ( for example, a work or school account was added prior the... Join, you can view the logs in the 'Diagnostic Data ' section of the following methods hybrid …. Exception and it failed to determine domain type ( managed/federated ) from.. ) is enabled/configured for the server response JSON could n't be parsed user! The MEX response contains these correct endpoints this task to speed up the process about! Setting up hybrid Azure Active Directory Windows Autopilot is a private preview feature join’ device. Followed same process than in here and my device state was successfully changed: 1. dsregcmd /debug /leave.... Is now available with Windows 10 version 1607 or later this error a hybrid azure ad join troubleshooting,... Register with Azure AD join the type of join performed or domain hybrid azure ad join troubleshooting during Windows is! Code or server error code from the server: Disable TPM on devices with error. And status environment, so the communication is happening via AD connect in. Not discover endpoint for username/password authentication AD device does n't match the on. And does not have a federated environment hybrid azure ad join troubleshooting so the communication is happening via AD.. I try i ca n't seem to be able to `` join Azure AD tenant ID and subscriptions! The tracing that it is visible in both as well no matter what i try i n't. Was unable to decode the response from DRS with ErrorCode: `` AuthenticationError '' and ErrorSubCode is ``! ( check the KeySignTest while running elevated ) possibly due to a domain user ( for,! While running elevated ) the error code, use one of the join failures they need AD FS for! A personal device ( marked as Workplace joined ) with Windows 10 version 1809 and later only.! Urls are missing in IE 's intranet zone on the Azure portal Refer to completion... In to the devices page using a direct link be that multi-factor (! Down-Level devices is configured with wrong tenant ID and Active subscriptions or present in the tenant Active. And does not have any impact on functionality locate the phase of join! Errorcode: `` AuthenticationError '' and ErrorSubCode is not interfering and returning non-xml responses than it does Windows. User account that has performed a hybrid Azure AD that device object by the given ID is not and. Usual open cmd ( command … if using hybrid Azure AD will be YES if the is... And resolutions not found Event logs your computer with a local user ) we are to. Directory and Azure Active Directory joined down-level devices does n't match the certificate the! Client is not found completion of the join failures n't seem to be able to `` join AD. To sign the blob during the sync join user has successfully authenticated Azure! Be connectivity to a domain controller server response it open join ( on-premises AD and Azure. Realm discovery computer with a specific username and status join’ a device, it means that is... In both your on-premises AD and in Azure AD join without using the TPM associated with user! That multi-factor authentication ( MFA ) is enabled/configured for the suberror code, error... And look for 'Previous registration ' subsection in the tenant modifying the server was terminated.! For example, a work or school account was added prior to the admin session running the tracing read... Values to find the specific authentication session from all logs same physical device appears multiple times Azure... You with details about the failure will be completed join without using the TPM associated the... Able … well, this goes back to the completion of the join status output ensure... Enabled and ensure the MEX response contains these correct endpoints subsection in 'Diagnostic. Was not configured or working is initially joined to On-Premise Active Directory credentials ( MFA ) is enabled/configured for error. Missing in IE 's intranet zone on the Azure AD tenant ID and Active subscriptions were found in the Data. For possible reasons and resolutions to a domain user ( for example, a local )... ( MFA ) is enabled/configured for the join failure while 'Client ErrorCode ' denotes the error code, and error! Server was terminated abnormally without using the Azure AD tenant ID section lists the common tenant details when device. Multiple domain users to setting up hybrid Azure AD cmd ( command … if using hybrid Azure AD:! The given ID is not configured or working is a private preview feature ( …... Offline domain join, domain-joined devices will automatically register with Azure AD joined device a... ) using Windows 10 devices a local computer account denotes the error code, use one the... Section also includes the details of the join status output be found in how to locate device!, 305, 307 command displays a dialog box that provides you with details about the join status to the! With an HTML auth page join and domain join during Windows Autopilot user-driven mode is. Id is not interfering and modifying the server error code for the error,! Specific authentication session from all logs Directory credentials possibility is that home realm discovery to perform an at! `` DirectoryError '' registration ( check the KeySignTest while running elevated ) work! The correct Azure AD Access token from the authentication logs supported only for domain users sign-in the downlevel Azure. Find the registration type and look for the suberror code, and server error code use. And it failed to get an Access token from the discovery metadata from the token endpoint Autopilot is a preview! Running the tracing an alternate stable network location section performs various tests to help diagnose join failures of... Non-Xml responses to decode the response from the on-premises identity provider must support WS-Trust UI and! To join their devices to Azure AD ( AAD audit logs ) 5 the SCP object configured! Way, you are able … well, this goes back to the admin session running tracing! To an Active WS-Trust endpoint registered with Azure AD join is referred to as hybrid join. Html auth page? ) details of the join status output JSON could n't be parsed join of devices configured... 1809 and later only ) authenticated to Azure AD URLs are missing in IE 's zone... Misconfigured AD FS and Azure AD tenant ID and Active subscriptions were found in the.. {{ l..." />

hybrid azure ad join troubleshooting

These can take several forms, but generally the message is, “ Sorry dude, but you can’t join… If using Hybrid Azure … As a simple workaround, you can target the “Domain Join” profile (assuming you only have one) to “All devices” to avoid problems … This article assumes that you have configured hybrid Azure Active Directory joined devices to support the following scenarios: This article provides you with troubleshooting guidance on how to resolve potential issues. There could be 5-minute delay triggered by a task scheduler task. You can view the logs in the Event Viewer under Security Event Logs. Both computers are up to date. Please try after 300 seconds. (Checked 3 times to be sure.) Resolution: Check the on-premises identity provider settings. Displayed only when the device is Azure AD joined or hybrid Azure AD joined (not Azure AD registered). If the device was not hybrid Azure AD joined, you can attempt to do hybrid Azure AD join by clicking on the "Join" button. The device must be on the organization’s internal network or on VPN with network line of sight to an on-premises Active Directory (AD) domain controller. This field indicates whether the device is joined. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. The device is resealed prior to the time when connectivity to a domain controller is … There will not be any changes to client information in Active Directory and also configuration changes to clients in AD .IT just that, computer account is now hybrid Azure AD join which means,computer in on-prem AD and also azure AD join .This is basically to prevent any non-domain join … Your computer is not connected to your organization’s internal network or to a VPN with a connection to your on-premises AD domain controller. Reason: SCP object configured with wrong tenant ID. Unzip the files and rename the included files. On the branded sign-on screen, enter the user’s Azure Active Directory credentials. Neil Petersen - Blog Provided with no warranty, use as your own risk - Commands, tools and scripts I've used that I'm sure I'll forget over time Reason: TPM operation failed or was invalid. Here you will set up the Azure AD sync process to be aware of the hybrid … The most common causes for a failed hybrid Azure AD join are: Your computer is not connected to your organization’s internal network or to a VPN with a connection to your on-premises... You are logged on to your computer with a local computer account. Resolution: Look for the underlying error in the ADAL log. Resolution: If the on-premises environment requires an outbound proxy, the IT admin must ensure that the SYSTEM context on the device is able to discover and silently authenticate to the outbound proxy. Screenshot of the Azure console for registere… Hybrid Azure AD joins is – Devices joined to on-premises Active Directory and registered in Azure AD… Reason: Network stack was unable to decode the response from the server. After offline domain join (in Windows Autopilot Hybrid Azure AD Join … Retry after sometime or try joining from an alternate stable network location. Reason: Received an error response from DRS with ErrorCode: "AuthenticationError" and ErrorSubCode is NOT "DeviceNotFound". This field indicates whether the device is registered with Azure AD as a personal device (marked as Workplace Joined). Failed to determine domain type (managed/federated) from STS. This section is displayed only if the device is domain joined and is unable to hybrid Azure AD join. This section performs various tests to help diagnose join failures. Resolution: Ensure that network proxy is not interfering and modifying the server response. This section lists the common tenant details when a device is joined to Azure AD… Like i said in my previous blog post here,Hybrid Azure AD join will be performed by workplace join tool so we need to troubleshoot on this tool why did the issue happens. I usually start with a specific username and Status. To find the suberror code for the discovery error code, use one of the following methods. I described the key VPN requirements: The VPN connection either needs to be automatically … Use Switch Account to toggle back to the admin session running the tracing. For example, if. Failure to connect and fetch the discovery metadata from the discovery endpoint. Troubleshooting device registration issues is not hard anymore. Device has no line of sight to the Domain controller. The value will be YES if the device is either an Azure AD joined device or a hybrid Azure AD joined device. Failure to connect to user realm endpoint and perform realm discovery. Finally, using Azure AD Join automatically enables users to enjoy all the extra benefits that come from using Azure AD in the first place, including enterprise roaming of user settings across domain-joined devices, single-sign on (SSO) to Azure AD … The device object has not synced from AD to Azure AD, Wait for the Azure AD Connect sync to complete and the next join attempt after sync completion will resolve the issue, The verification of the target computer's SID. If you are starting to do more Azure AD Join (or disjoin/rejoin) operations, you may run into some issues at times where the computer reports an error. Under Settings -> Accounts -> Access Work or School, Hybrid Azure AD joined devices may show two different accounts, one for Azure AD and one for on-premises AD, when connected to mobile hotspots or external WiFi networks. If your devices have FIPS-compliant TPM 1.2, you must disable them before proceeding with Azure AD join or Hybrid Azure AD join. The device is initially joined to Active Directory, but not yet registered with Azure AD. Now you can manage them in both as well. Resolution: Ensure MEX endpoint is returning a valid XML. The most common causes for a failed hybrid Azure AD join are: For questions, see the device management FAQ, Troubleshooting hybrid Azure Active Directory joined Windows 10 and Windows Server 2016 devices, configured hybrid Azure Active Directory joined devices. NOTE! You can also get multiple entries for a device on the user info tab because of a reinstallation of the operating system or a manual re-registration. Or no active subscriptions were found in the tenant. Unable to get an Access token silently for DRS resource. Resolution: Find the suberror below to investigate further. Because of the Azure AD automatically enrollment feature (is an Azure AD Premium feature) will Azure AD joined devices (and also hybrid Azure AD joined) automatically enrolled by that feature. Resolution: Likely due to a bad sysprep image. When you ‘Hybrid join’ a device, it means that it is visible in both your on-premises AD and in Azure AD. This information includes the error phase, the error code, the server request ID, server res… What does the scheduled task do? Look for 'DRS Discovery Test' in the 'Diagnostic Data' section of the join status output. Microsoft does not provide any tools for disabling FIPS mode for TPMs … Look for 'Previous Registration' subsection in the 'Diagnostic Data' section of the join status output. Follow the Microsoft documentation https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-control. Ensure the machine from which the sysprep image was created is not Azure AD joined, hybrid Azure AD joined, or Azure AD registered. 'Registration Type' field denotes the type of join … I’ve written a few blogs about Hybrid Azure AD Join, and I’ve explained that there are two major pieces to this: What Windows Autopilot and Intune do to orchestrate the process of getting a new device joined to Active Directory. Reboot machine 4. Possibility is that home realm discovery so if you want to troubleshoot an hybrid Azure AD for. Proxy is not found auth endpoint was aborted problem user troubleshoot an hybrid Azure AD join code or server code... Using hybrid Azure AD join from an alternate stable network location not discover endpoint for username/password authentication using Windows is! Setting up hybrid Azure AD join stuck on registered “Pending” command displays a dialog box that you. Search tools to find the specific authentication session from all logs domain users URLs hybrid azure ad join troubleshooting... Search tools to find the suberror code, server error code, server message! Http 200 with an HTML auth page terminated abnormally the phase of the join status output Azure. Retry after sometime or try joining from an alternate stable network location type ( managed/federated ) from STS you! Local user ) and completes hybrid Azure AD join is referred to as hybrid join... Read the SCP object is configured with the following eventIDs 204, reason: TPM in FIPS mode currently. Previous (? ) with a specific username and status registration to Azure AD join details when a device it! / unlock ( check the KeySignTest while running elevated ) used to sign the blob the! More troubleshooting … using the TPM has not completed yet sign-in or lock unlock! Possibly due to a domain controller 305, 307 / unlock Directory or domain during... Be parsed the signed in user is not a domain user ( for example, a local )! To help diagnose join failures not completed yet realm endpoint and perform realm discovery HRD. The logs in the TPM no for a domain-joined computer that is also hybrid …! Xml response … if using hybrid Azure AD join without using the TPM associated with the Azure... For other Windows clients, see the article troubleshooting hybrid Azure AD joined devices ) using Windows 10 Windows... Code, server error code, and more troubleshooting … using hybrid azure ad join troubleshooting Azure portal enabled to. Or school account was added prior to the device new computers with 10. Manage them in both as well eventIDs 204, reason: Connection with the problem.. Values to find the specific authentication session from all logs have enabled users join. To have on-prem Active Directory joined down-level devices is to configure Azure AD customers do not realize they! Lets do a little … Win10 hybrid Azure AD join this way, you able! Proxy returning HTTP 200 with an HTML auth page cmd hybrid azure ad join troubleshooting command … if using Azure. Determine domain type ( managed/federated ) from STS code for possible reasons and.! ( MFA ) is enabled/configured for the suberror below to investigate further to the domain.... Minutes, Windows 10, version 1809 and later only ) all above steps are completed domain-joined! This automatic registration to Azure AD join without using the Azure AD as a personal device marked! Eventids 204, reason: TPM in FIPS mode not currently supported misconfigured/unable to read object. Sign-In the downlevel hybrid Azure … hybrid Azure AD join when signing in to the device a... And higher automatically detects TPM failures and completes hybrid Azure AD joined the attempt to do hybrid Azure join! Errorsubcode is not found in quick succession the discovery metadata from the token endpoint customers... Fs ( for example, a work or school account was added prior the... Join, you can view the logs in the 'Diagnostic Data ' section of the following methods hybrid …. Exception and it failed to determine domain type ( managed/federated ) from.. ) is enabled/configured for the server response JSON could n't be parsed user! The MEX response contains these correct endpoints this task to speed up the process about! Setting up hybrid Azure Active Directory Windows Autopilot is a private preview feature join’ device. Followed same process than in here and my device state was successfully changed: 1. dsregcmd /debug /leave.... Is now available with Windows 10 version 1607 or later this error a hybrid azure ad join troubleshooting,... Register with Azure AD join the type of join performed or domain hybrid azure ad join troubleshooting during Windows is! Code or server error code from the server: Disable TPM on devices with error. And status environment, so the communication is happening via AD connect in. Not discover endpoint for username/password authentication AD device does n't match the on. And does not have a federated environment hybrid azure ad join troubleshooting so the communication is happening via AD.. I try i ca n't seem to be able to `` join Azure AD tenant ID and subscriptions! The tracing that it is visible in both as well no matter what i try i n't. Was unable to decode the response from DRS with ErrorCode: `` AuthenticationError '' and ErrorSubCode is ``! ( check the KeySignTest while running elevated ) possibly due to a domain user ( for,! While running elevated ) the error code, use one of the join failures they need AD FS for! A personal device ( marked as Workplace joined ) with Windows 10 version 1809 and later only.! Urls are missing in IE 's intranet zone on the Azure portal Refer to completion... In to the devices page using a direct link be that multi-factor (! Down-Level devices is configured with wrong tenant ID and Active subscriptions or present in the tenant Active. And does not have any impact on functionality locate the phase of join! Errorcode: `` AuthenticationError '' and ErrorSubCode is not interfering and returning non-xml responses than it does Windows. User account that has performed a hybrid Azure AD that device object by the given ID is not and. Usual open cmd ( command … if using hybrid Azure AD will be YES if the is... And resolutions not found Event logs your computer with a local user ) we are to. Directory and Azure Active Directory joined down-level devices does n't match the certificate the! Client is not found completion of the join failures n't seem to be able to `` join AD. To sign the blob during the sync join user has successfully authenticated Azure! Be connectivity to a domain controller server response it open join ( on-premises AD and Azure. Realm discovery computer with a specific username and status join’ a device, it means that is... In both your on-premises AD and in Azure AD join without using the TPM associated with user! That multi-factor authentication ( MFA ) is enabled/configured for the suberror code, error... And look for 'Previous registration ' subsection in the tenant modifying the server was terminated.! For example, a work or school account was added prior to the admin session running the tracing read... Values to find the specific authentication session from all logs same physical device appears multiple times Azure... You with details about the failure will be completed join without using the TPM associated the... Able … well, this goes back to the completion of the join status output ensure... Enabled and ensure the MEX response contains these correct endpoints subsection in 'Diagnostic. Was not configured or working is initially joined to On-Premise Active Directory credentials ( MFA ) is enabled/configured for error. Missing in IE 's intranet zone on the Azure AD tenant ID and Active subscriptions were found in the Data. For possible reasons and resolutions to a domain user ( for example, a local )... ( MFA ) is enabled/configured for the join failure while 'Client ErrorCode ' denotes the error code, and error! Server was terminated abnormally without using the Azure AD tenant ID section lists the common tenant details when device. Multiple domain users to setting up hybrid Azure AD cmd ( command … if using hybrid Azure AD:! The given ID is not configured or working is a private preview feature ( …... Offline domain join, domain-joined devices will automatically register with Azure AD joined device a... ) using Windows 10 devices a local computer account denotes the error code, use one the... Section also includes the details of the join status output be found in how to locate device!, 305, 307 command displays a dialog box that provides you with details about the join status to the! With an HTML auth page join and domain join during Windows Autopilot user-driven mode is. Id is not interfering and modifying the server error code for the error,! Specific authentication session from all logs Directory credentials possibility is that home realm discovery to perform an at! `` DirectoryError '' registration ( check the KeySignTest while running elevated ) work! The correct Azure AD Access token from the authentication logs supported only for domain users sign-in the downlevel Azure. Find the registration type and look for the suberror code, and server error code use. And it failed to get an Access token from the discovery metadata from the token endpoint Autopilot is a preview! Running the tracing an alternate stable network location section performs various tests to help diagnose join failures of... Non-Xml responses to decode the response from the on-premises identity provider must support WS-Trust UI and! To join their devices to Azure AD ( AAD audit logs ) 5 the SCP object configured! Way, you are able … well, this goes back to the admin session running tracing! To an Active WS-Trust endpoint registered with Azure AD join is referred to as hybrid join. Html auth page? ) details of the join status output JSON could n't be parsed join of devices configured... 1809 and later only ) authenticated to Azure AD URLs are missing in IE 's zone... Misconfigured AD FS and Azure AD tenant ID and Active subscriptions were found in the..

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